Discount Tire is a well-known tire and wheel retailer with numerous locations across the United States. Founded in 1960, the company has been providing customers with a wide selection of tires, wheels, and accessories at affordable prices. Known for their excellent customer service and knowledgeable staff, Discount Tire has built a strong reputation for reliability and quality. The company offers a range of services including tire installation, rotation, balancing, and flat repair. With a focus on providing customers with the best value, Discount Tire continues to be a trusted choice for vehicle owners in need of tire and wheel solutions.
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Reviews
I went get air in my tires. A service they provide for free. And not only did air up 5he tires but checked tread depth. When technician finished; gave a brief run down on my tires and encouraged me to replace my tires ( I already knew 5hey needed replacement) for safety sake in the next few months. Very nice guy. I've never had an issue with them. I've used their services for tire repair as well.
I am moving and saw that we needed two new tires. On van. We are on suck a tight time schedule. I call in they said they are booked up all day. Alex J. Said bring it in at 345pm and we will do our best to get it done fast. He called me at 3pm said if I can get there quick. I was there in 5 mins. They got me in right away. And got two new tires on in less then 20mins.... this is why I will never go anywhere else. Thank u discount tire
Making an appointment was simple and easy. These guys were able to get me in and fix my tire quick and efficient! I was thrilled to find out they did it for free. Thanks for your help and getting me back on the road quickly!
Absolutely trash! DO NOT GET YOUR TIRES INSTALLED HERE!! They scratched my car and my rim. I already filed an insurance claim with them and if they dont fix it, i will be calling the bbb. Im considering small claims court as well. Unacceptable service. Never coming here again.
This is a great place for all of your vehicle tires services. They have a free tire pressure check area; where they put air in ties that have low pressure. They will patch tires if they are repairable and have sufficient tread. They have several tire brands you can select from to have put on your vehicle. They have competitive prices for ties.
This place used to be great. But not anymore. I went in for my tires rotation and wipers change. They broke the back wiper and they referred me to another place to get it fixed. It was fixed and they paid for it, but they wasted my time to have to go back and forth. The guy was banging on the screw for the wiper handle to be on, he was banging it with hammer and screwdriver. Until he realizes that he made it worse, so that's why he sent me off to another shop to get it fixed. Obviously the other place had to order in the part, so that wasted 2 more days for me. Just don't get your wipers changed at Discount tires.
Alex Jay is a freaking rock star. I had just the best experience getting my tire replaced here. Alex really knocked it out of the park. From carrying the tire to and from my trunk to remembering my name, I had a very positive experience when I was not expecting anything exceptional.
Customer service, when we finally received it, was shotty at best. The lady behind the counter is rude, but she is rude to everyone, whether you are an automotive or just a regular shopping Wal-Mart customer.
Another employee came over and took care of us when he saw that she was unable yo handle the number of people that were there, which was 3 of us in total, by the way.
He had a better attitude, but not by much, he was going to break when he saw he was needed, but he wasn't asked that I know of. He just came on his own.
My hubby told him he wanted 4 tires, what they were, and that he wanted them mounted and balanced.
The guy told my hubby that it would be longer than we wanted to wait. So hubby just told him to just ring up the tires and bring them out, and he would do it himself. It's not like he doesn't know how he just didn't want to. While he was doing that, one of the others backed out, there was an opening, and they told us it would take 45 minutes tops. We waited for an hour and a half for our truck to be done.
We have had tire work done there before and have never had problems before like this.
That lady's attitude really needs to be checked before someone checks it for her. I mean, it gets worse every time I see her, I probably see her 6 to 7 times a year.
Other people had problems with their vehicles, too, but I wasn't listening. I just heard them getting angry with the lady. One time, a manager or supervisor had to be called in, I think. I kept going off trying to find something to do to make the time go faster.
As far as the satisfaction of the tires?
We will have to see.
See ya in the funnies kids
Location
3050 Wiley Blvd SW, Cedar Rapids, IA 52404, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close
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